Return Policy

Orders can be returned within 15 days of initial receipt. Please contact us with your return request before returning the item.

Phone: +49 69 943 22200

Email: support@thinkwarestore.com

THINKWARE will not accept returns that are purchased from other retailers. Those products are subject to that retailer’s return policies and THINKWARE disclaims any liability with respect to the return of such Products.

Additionally, THINKWARE will not accept returns that

• are not purchased from our website.
• are missing parts or are damaged.
• looks like they have been used or changed.

Refunds will be processed in 2-3 business days upon receipt of returned product at our warehouse.